Revenue Recovery Operating System

The finest operators
deserve the finest tools.

A complete system that sits on top of FareHarbor, Peek Pro, and Rezdy. We catch the bookings you lose every night, and turn first-time guests into ones who come back. No rebuild. No migration. Built on Maui.

L
Leilani
Online · Concierge
H
Aligned with HTA Principles
Mālama Hawaiʻi · Regenerative Tourism
Works Seamlessly With
The Quiet Leaks

Where Hawaiʻi operators lose revenue every night.

Three gaps that FareHarbor, Peek Pro, and Rezdy were never built to close.

I · THE LATE INQUIRY

The visitor who calls at night.

A family lands in Kahului at 10 PM. They pull up your website. They have a question. You are off the clock. By morning, they have booked with someone else.

II · THE ABANDONED CART

The guest one click away.

They reached checkout. They saw the total. They paused. Most platforms let them disappear. A reminder sent in the first hour brings many of them back.

III · THE ONE TIME GUEST

The visitor who never returns.

They booked. They came. They left a five star review. Then they vanished. Without a way to bring them back, a one-time guest stays a one-time guest.

The Experience

Three movements. One complete system.

From setup to running in less than a day. The system works in the background while you focus on the guests in front of you.

I

Connect

We plug into your booking platform, your phone line, and your email. One session. No rebuild, no migration.

~ 20 Minutes
II

Activate

Your concierge learns your tours, your prices, and your voice. The system starts protecting every call, every cart, every booking.

Within 24 Hours
III

Elevate

Missed calls answered. Carts recovered. Guests upsold with grace. Visitors who come back. Every channel made clear.

From Day One
What's Included

Six capabilities. One unified system.

The Concierge

A 24/7 agent that answers questions, quotes tours, and books guests over text. In your voice.

Never Sleeps

Cart Recovery

When a guest leaves before paying, a warm text and email go out in the first hour. Personalized to the tour they looked at.

First Hour Reach

Missed Call Rescue

Every missed call gets a text back from your concierge in seconds. No more lost bookings to a competitor.

Instant Response

Smart Upsells

Before each tour, guests are offered gear, photos, weather upgrades, and private options. Timed with grace. Never pushy.

Pre Tour Timing

Channel Truth

See what every booking is really worth, after Viator, GetYourGuide, Expedia, and platform fees take their cut.

True P&L

Lifetime Guests

30 days. 90 days. Seasons. Anniversaries. The right message at the right time turns one-time visitors into guests for life.

Lifetime Touch
On The Horizon

One operating system for all of Hawaiʻi hospitality.

Tours are where we started. Stays and Tables are next.

Available Now

Hawaii Booking Pro
for Tours

Revenue recovery for tour and activity operators on FareHarbor, Peek Pro, and Rezdy.

Launching 2027

Hawaii Booking Pro
for Stays

The same Revenue Recovery Operating System, built for vacation rentals, boutique hotels, and lodging hosts.

Launching 2027

Hawaii Booking Pro
for Tables

Revenue recovery for restaurants and dining rooms. Missed reservations, no-shows, and waitlist conversion, finally solved.

Universal Compatibility

Your platform. Our system.

We do not replace your booking engine. We sit on top of it, and make it work harder for you.

FareHarbor

Native webhook integration. Your existing setup remains untouched.

30 Min Setup

Peek Pro

Connected via automation bridge. All bookings normalized automatically.

45 Min Setup

Rezdy

Direct REST API connection — the cleanest integration of the three.

30 Min Setup
Tracked Channels · True Net Revenue on Every Booking
Direct Website
Viator− 20%
GetYourGuide− 25%
Expedia− 22%
TripAdvisor− 22%
Airbnb Experiences− 20%
Klook− 20%
Kayak Direct
Know What Works

Finally see which channels pay you back.

Every dollar you spend on Meta. Every Google search that lands a booking. Every guest a hotel concierge sends your way. Every booking from a friend who told a friend.

Every direct booking is tracked back to its source. So you stop guessing, and start spending where it counts.

Four Numbers You Finally Own

Direct Booking %

How much you keep vs. give to OTAs

Revenue Recovered

What the system saves each month

Return on Ad Spend

Every dollar in, every booking out

Cost Per Booking

By channel, after all the fees

Our Philosophy

A great system should serve the Aloha Spirit— never replace it.

Hawaiʻi tourism is a calling, not a transaction. Our system takes the routine weight off your shoulders, the 11 PM inquiries, the cold carts, the lost voicemails, so your team can do what no system ever will: welcome guests with the warmth of true Hawaiian hospitality.

— Built on Maui, for Hawaiʻi's operators
Begin Your Journey

See what a single night of lost revenue
looks like, recovered.

A private 30 minute walkthrough. No pressure. No pitch. Just the numbers and the system, shown by one of our experts.

L
Leilani
Online · Concierge